Overview

Shipping Policy:

  1. Processing Time: Orders are processed within 1-3 business days after payment confirmation.
  2. Shipping Methods: We offer standard and expedited shipping options. Delivery timelines depend on your location.
  3. Tracking: Once shipped, a tracking number will be provided to monitor your package.
  4. Shipping Charges: Calculated based on weight, destination, and chosen delivery method. Free shipping may apply for orders above a certain value.
  5. Customs & Duties: Buyers are responsible for any import duties, taxes, or customs clearance in their region.

Return Policy:

  1. Eligibility for Returns:
    • Products must be unused, unopened, and in their original packaging.
    • Returns are accepted within [specific timeframe, e.g., 14 days] from the delivery date.
  2. Non-Returnable Items:
    • Opened or used products.
    • Perishable items or those nearing expiration.
  3. Return Process:
    • Contact our customer support to initiate a return.
    • Provide proof of purchase and photos of the item.
    • Ship the product to the address provided by us; return shipping costs are the buyer’s responsibility.
  4. Refunds:
    • Once the returned item is received and inspected, refunds will be processed within [specific timeframe, e.g., 7-10 days].
    • Refunds are issued to the original payment method, excluding shipping charges.
  5. Damaged or Incorrect Items:
    • If the product arrives damaged or incorrect, contact us within [specific timeframe, e.g., 48 hours] with photos as evidence.
    • We will replace or refund the product, including return shipping costs.

For further assistance, please reach out to our customer support team.